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ONVIF software cannot discover the encoder
The encoder supports ONVIF 1.1 / 2.0, please check whether the ONVIF software is compatible with our encoder .
Our encoder follows the ONVIF specification, the HELLO broadcast messages will display when starting up; the ONVIF software will display PROBE broadcast message when detect the device. If ONVIF management software cannot support these detection mechanisms, or because of firewall/NAT policy limits the broadcast message, you can manually fill in the following service address to the ONVIF：http://<IP address of encoder>/onvif/device service.
ONVIF software cannot connect the RS485 interface (or USB to RS485) of our encoder to control PTZ
Encoder often crashes